A common scenario in Czech companies
To close a sale, sales promises what the product can't do. The team builds it as a one-off. The next customer wants something different and gets that too. A year later you have several versions of one product, each made for one customer, and none of them can be sold to the next. It doesn't matter whether you sell software, equipment or a service.
At the meeting someone then says: “But customers are buying it.” Yet nobody knows what it costs, who is making money on it, or why we are doing it in the first place.
The product has turned into a custom project. The company thinks it needs more people for delivery. In reality it needs someone who is accountable for the product.
Sound familiar? Then get in touch.